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With continued high standards of customer service. Our Service Level Agreement is a great reason to work with High Peak Steels. A stable and reliable workforce, inward investment in machinery and warehousing; means we always offer outstanding service levels and steel stock supply.
We guarantee:
- Price – within the hour
- Order Processing – dispatched within 24-48 hours (cutting add 24 hours)
- Delivery Timelines – Fast & efficient. 98.9% on time, in full ‘OTIF’
- Stock Availability – 10,000 tonnes of engineering stock available
- Customer Support – dedicated team waiting to help with material selection and technical queries
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Commitment to Quality & Service – we prioritise
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Strict adherence to material specifications
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Proactive stock management to meet customer needs
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Expert advice on engineering steel applications
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The result is 98.9% on time and in full – our customers tell us this is quite remarkable – our service level agreement, we believe, should be standard. So if your supplier is causing your customers delay, why not talk to High Peak, the steel stockholding professionals.
High Peak Steels can promise you we are not like some risk based suppliers, who trip from one solvency situation to another. Independent for 40 years, under the same ownership; we are an investment you can be confident in – we deliver what we promise.
High Peak Steels – committed to long term relationships with our customers
Call our sales team on 01457 866911 or email [email protected]
Customer Testimonials
“ You can’t fault their service, if I need something quick and guaranteed delivery then I won’t bother ringing anybody else “.. Precision Engineering company based in the Midlands.
“ They truly value my business” Repetition Engineer in Bradford.
“ Simply the best all round service “ Gear Manufacturer in Wrexham
Steel is what we sell, Excellence in service is what we deliver.
